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Water Mill House

9.8

carehome.co.uk 122 reviews

Welcome to
Water Mill House 

in Hemel Hempstead, Hertfordshire.

Carehome.co.uk Top 20 group award 2026
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Our Approach To Care

Water Mill House is a beautiful 65-bed care home in Hemel Hempstead. It is a vibrant community filled with love, laughter, dignity, and respect. 

Led by inspirational clinical home manager, Victoria Forsythe, who has over 30 years’ experience, we have a longstanding and dedicated team of nurses, carers and support staff. This means we know and understand our residents exceptionally well and support each other to deliver the high-quality residential, nursing and dementia care our residents deserve.

Every team member is carefully chosen for their values of care and compassion. We take a whole-home approach, working together to make every day special for our precious residents.

Care Tailored To Your Loved One

Our amazing residents are central to life at Water Mill House. It is their home, and we feel privileged to be a part of their lives.

We pride ourselves on truly understanding each person – their life story, their hopes, their fears, and their joys. From the expert care we provide and delicious meals we serve, to the varied activities we offer, everything is tailored to our residents’ needs and wishes.

Residents help shape how we run the home through their invaluable insight. We hold a weekly residents’ forum to hear their ideas and nominate a ‘Resident of the Day’. This ensures everyone feels valued and heard, and is empowered to play an active role in our community.

Friends & Families Are Always Welcome

We extend this same care to our families, who are always welcome, day and night. Visitors can join for a meal, an activity session, or take part in our many celebrations throughout the year. Their feedback is encouraged after each visit, with invites to regular update meetings hosted by our manager. Our team is always on hand to listen and offer advice whenever you need us.

Our luxurious home is purpose-built and includes stunning spaces for residents and their loved ones to enjoy. From our private dining room, which can be hired for special events, to the cinema and salon, Water Mill House provides a welcoming environment in which to create precious memories.

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What Our Families Say

I felt immediately at home on arriving at Water Mill House where I received wonderful care. The staff are all amazing, friendly, compassionate and caring. I was so impressed with all the activities that are organised. My congratulations to all management and staff on the way the home which run and grateful thanks to all.

Jill

Resident

We came to Water Mill House to have lunch with my brother. We were greeted and met with great courtesy and had a coffee in the Bistro. The ambiance was lovely and the staff were friendly and helpful. Lunch was wonderful, tasty and beautifully presented. Our experience was very positive and I feel my brother is in excellent hands.

Mike

Resident’s brother

The nursing team and carers cannot do enough for Mum. The weekly doctor’s visits and the attention to detail has been amazing. A 5-star experience for our beloved mum. Thank you to the manager and the team, you really have lived up to your promises.

Susan

Resident’s daughter

Mum is so much more active and is busy going on outings, joining in using her walker, things that were not happening previously. Highly recommend.

Anne

Resident’s daughter

I could not wish for a better place to for my husband who has late stages of Parkinson’s. The care and kindness from every member of staff is unbelievable. They give him his dignity, but health and safety always comes first. I don’t know where we would be without Water Mill Care Home.

Clare

Wife

I can’t describe my sense of gratitude that our brother is being cared for with such compassion and diligence. The care home both cares and is a real home. We were served the most delicious lunch and treated as real family members, not tiresome visitors. 5 stars all round!

Sue H

Resident’s sister

Water Mill House is a lovely care home with very good facilities and kind and welcoming staff. They have been unfailingly kind and supportive to me and my husband, who has used the day centre service for nearly a year.”

Kay

Resident’s wife

My mother spent the last few weeks of her life on the dementia floor. We were very impressed by the kindness and respect with which all the residents were treated. The way Mother (and we) were cared for at the end of her life was excellent. We are very grateful to all the staff that we can look back on this difficult time with the comfort of knowing that Mum was in the right place and with the right people around her.

Sue C

Resident’s daughter

This is a very caring care home. It has a very warm and welcoming atmosphere. We arranged for a family get-together in the private dining room. The service was excellent and the food was so delicious. It was a happy and relaxed occasion. 5-star food!

Elizabeth

Resident’s Wife

Dad’s passing was peaceful, pain-free and dignified. The staff were awesome, so caring, kind and gentle. He passed away in a comfortable bed in a safe and secure and loving environment. I cannot praise and thank the staff and management of Water Mill House enough, it’s a truly caring family atmosphere.

Nigel

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🎒📚 BACK TO SCHOOL WEEK! 📚🎒

Well, it’s that time again… School is back at Watermill House! 🏫😂

📅 7th–11th September

⏰ 10:30am – School starts!
🏃‍♂️ Danny’s PE Lesson
📍 Ground Floor Lounge
👟 Please wear appropriate sportswear — no excuses, we’ve got our PE kit inspectors watching! 👀😂

📣 2:30pm – Assembly with Headmistress Mrs Forsythe
📍 Ground Floor Lounge
🎓 Dress appropriately and, most importantly… PLEASE BE ON TIME! ⏰

📋 Please refer to your timetables, distributed this week and proudly displayed on the walls throughout Watermill House.

No skiving, no late passes and absolutely no “I didn’t know!” excuses! 🤣

🎒📚 Let’s make it a brilliant week of learning, laughter and a little bit of school-time mischief! 😜

#BackToSchool #WatermillHouse #SchoolOfLife #MrsForsythe #PELesson #Assembly #SchoolWeek #NoExcuses #BeOnTime #FunAtWatermill #TogetherWeMakeLifeBrighter 💜💚

🎒📚 BACK TO SCH
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🚂💨 SSSSSSTEAM WISH WEDNESDAY! 💨🚂

This weeks is Alan’s wish really got up a head of steam as he was reunited with his beloved Cowslip! ❤️

Cowslip is a working model replica of an 1899 steam car, known as a Locomobile, and what a rare little beauty she is! 🌟

Alan meticulously assembled her over several years from a kit supplied by Steam Traction World — with only 30 kits released worldwide! 😲 Making Cowslip a very special and rare piece indeed.

Weighing in at just under a tonne, she has been lovingly painted with help from Alan’s daughter Clare and grandson Joshua. 🎨❤️

Cowslip recently made an appearance at our Car & Bike Fest 2, where we secretly arranged a rather special surprise for Alan… that day, we brought the steam-powered reunion back! 🥹🔥

There were smiles, memories and, of course… plenty of SSSSSSSTEAM conversations! 💨😂

What a wonderful Wish Wednesday! ❤️

#WishWednesday #SteamCar #Cowslip #Locomobile #SteamPowered #VintageCars #CarEnthusiast #FamilyMemories #RareAndSpecial #WaterMillHouse #MakingMemories #Ssssssteam

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📚🍂 September’s Special Activities at Water Mill House! 🍂📚 September is packed with fun, learning, outings and plenty of opportunities to socialise! 🚌🎨🎶 From Golden Oldies Bingo and lunch, ice cream trips and blackberry picking to our Back to School Week with PE, assembly, art, cookery, maths, English and geography lessons. 🏫✏️ We’ll also be celebrating Heart of Gold Day with a World Cup 2026 theme, celebrating equality and diversity. ⚽🌈 There’s a Buddhist Monastery visit, Wish Wednesday Namaste Lounge lunch for Dinkar, Captains Table, a trip to Willow Farm, Performing Pets, our Caring Circle for families and, of course, live music from Georgia Conway in the Bistro! 🎤🐾❤️ Another month filled with laughter, learning, friendship and making wonderful memories together! 😊🍂

#WaterMillHouse #SeptemberActivities #CareHomeLife #ActivitiesMatter #WishWednesday #MakingMemories #BackToSchoolWeek #HeartOfGold #FunAndFriendship #ResidentsFirst #SeptemberFun 🍂✨

📚🍂 September�
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☀️🌦️ Summer Bank Holiday BBQ! 🍔🌭

Sunshine, showers, sizzling burgers and hotdogs! 😋

🎤 Pauline Brown had the Bistro crowd singing along to timeless classics — requests included! 🎶👏

A few cartoon antics 🎭😂 and then the grand finale… 🍦🚐 ICE CREAM! 99s topped with Oreo, Biscoff, bubblegum and more! 🤤

A fabulous afternoon had by all! ❤️

#bankholidayfun #bbq #WatermillHouse #LiveMusic #icecream #goodtimes #makingmemories 🌭🍦🎶

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What’s Happening at Water Mill House

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