Looking for care

Contact us

We appreciate the care sector can be tricky to navigate at times and we are committed to supporting you as much as possible through, what can often be, a difficult and emotional time.

Whilst we hope our website gives you an insight into what life is like at Water Mill House Care Home, it can never compare to actually visiting us and experiencing our atmosphere, meeting our team and residents and looking around our beautiful home.

Naturally, you are more than welcome to come and visit at a time to suit you and we’d encourage you to contact us beforehand so we can make sure Victoria, our lovely Home Manager is here to meet you.

If you have any questions, or would rather chat with us before your visit, please call us or complete our short contact us form and we’ll be sure to be in touch as soon as possible to see how we can help.

Visiting us

Water Mill House Care Home

Rose Lane (off Red Lion Lane)Hemel HempsteadHertfordshireHP3 9BP

Tel: 01442 800 550

Fax: 01442 214 888



Travelling from the A4251, up Nash Mills Lane and onto Red Lion Lane, take the left-hand turn into Rose Lane (if you reach the roundabout with our home on the corner, you have gone too far).

When you are on Rose Lane, take the very first right-hand turn which will bring you to our home’s car park gates. Drive up to them and they will automatically open for you.


Looking to join our team

We’re always on the lookout for amazing people to join our team. If you are kind, caring and dedicated to helping people, you can find more information about our current roles, as well as how to get in touch with any questions on the jobs section of our website.

Comments, compliments and complaints

We warmly welcome and encourage all types of feedback as it enables us to pass on our thanks to our amazing team members as well as identify areas for continuous improvement.

If you have a comment, compliment or complaint, please feel free to call our home manager Victoria, or complete our contact form.

If you prefer, you are also more than welcome to contact a member of our central office team on the details below:

Email us: info@carebase.org.uk
Call us: 0208 879 6550 (Monday-Friday, 9am-6pm)
Write to us: Water Mill House Care Home, Central Office, 2nd Floor Beacon House, 26-28 Worple Road, Wimbledon SW19 4EE

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