Information & Support

I felt immediately at home on arriving at Water Mill House where I received wonderful care. The staff are all amazing, friendly, compassionate and caring. I was so impressed with all the activities that are organised. My congratulations to all management and staff on the way the home which run and grateful thanks to all.

We came to Water Mill House to have lunch with my brother. We were greeted and met with great courtesy and had a coffee in the Bistro. The ambiance was lovely and the staff were friendly and helpful. Lunch was wonderful, tasty and beautifully presented. Our experience was very positive and I feel my brother is in excellent hands.

The nursing team and carers cannot do enough for Mum. The weekly doctor’s visits and the attention to detail has been amazing. A 5-star experience for our beloved mum. Thank you to the manager and the team, you really have lived up to your promises.

Mum is so much more active and is busy going on outings, joining in using her walker, things that were not happening previously. Highly recommend.

I could not wish for a better place to for my husband who has late stages of Parkinson’s. The care and kindness from every member of staff is unbelievable. They give him his dignity, but health and safety always comes first. I don’t know where we would be without Water Mill Care Home.

I can’t describe my sense of gratitude that our brother is being cared for with such compassion and diligence. The care home both cares and is a real home. We were served the most delicious lunch and treated as real family members, not tiresome visitors. 5 stars all round!

Water Mill House is a lovely care home with very good facilities and kind and welcoming staff. They have been unfailingly kind and supportive to me and my husband, who has used the day centre service for nearly a year.”

My mother spent the last few weeks of her life on the dementia floor. We were very impressed by the kindness and respect with which all the residents were treated. The way Mother (and we) were cared for at the end of her life was excellent. We are very grateful to all the staff that we can look back on this difficult time with the comfort of knowing that Mum was in the right place and with the right people around her.

This is a very caring care home. It has a very warm and welcoming atmosphere. We arranged for a family get-together in the private dining room. The service was excellent and the food was so delicious. It was a happy and relaxed occasion. 5-star food!

Dad’s passing was peaceful, pain-free and dignified. The staff were awesome, so caring, kind and gentle. He passed away in a comfortable bed in a safe and secure and loving environment. I cannot praise and thank the staff and management of Water Mill House enough, it’s a truly caring family atmosphere.