I collected my mum from Water Mill House last Sunday after her stay with you for respite and just wanted to thank you and all the staff who cared for her. Everyone was so kind and friendly. Mum has stayed at another care home in the past for respite but I cannot recall her coming home so happy and content. She has had a lovely time in Water Mill House and I understand from my son, James, who visited his Nanna whilst we were away, the care and kindness mum received was exceptional. James said she was never in her room when he went to visit! She was always chatting to someone either in the lounge, bistro or a resident’s room, and I understand she was known as ‘smiler’ as she was always smiling and happy. That I feel sure is down to your wonderful staff. It was so good to know mum was safe, happy and well cared for.